• The ISO 9001:2015 Certified Quality Management System (QMS) Lead Auditor course is designed to provide participants with the skills and knowledge required to conduct and lead effective audits of quality management systems.

• Participants will learn by active participation during the program using the following training methodologies:

  • Group and individual work in case study & Exercises.
  • Questionnaire
  • Syndicate
  • Videos and group discussion

• Individuals responsible for managing QMS.
• Internal auditors, consultants, and quality professionals.
• Anyone seeking to become a certified lead auditor for ISO 9001:2015.

Day 1

Introduction to Quality Management Systems (QMS)

• Understanding the purpose and benefits of a QMS.
• Overview of ISO 9001 family of standards.

ISO 9001:2015 Requirements

• Detailed analysis of ISO 9001:2015 clauses (4-10).
• Interpretation of the standard’s requirements.
• Organizational context and its impact on QMS.

Day 2

Auditing Fundamentals

• Types of audits: first-party (internal), second-party (supplier), and third-party (certification).
• Principles of auditing and auditor competence.
• Audit objectives, scope, and criteria.

Day 3

Audit Process and Techniques

• Audit planning and preparation, including Stage 1 and Stage 2 audits.
• Conducting on-site audits using process auditing techniques.
• Gathering and evaluating audit evidence.

Day 4

Roles and Responsibilities

• Team leader roles and responsibilities.
• Managing audit teams and resolving conflicts.
• Effective communication and reporting during audits.

Day 5

Audit Execution

• Conducting opening and closing meetings.
• Performing audit interviews and observations.
• Documenting findings and non-conformities.

Audit Reporting and Follow-Up

• Writing comprehensive audit reports.
• Communicating audit findings to stakeholders.
• Implementing corrective actions and follow-up audits.