Understand the fundamentals of security crisis management.

Identify and assess potential security risks.

Develop and implement effective crisis management plans.

Coordinate response efforts and communicate effectively during crises.

Evaluate crisis management strategies and improve plans.

Day 1: Introduction and Risk Assessment

• Introduction to Security Crisis Management
• Definition and scope of security crisis management
• Historical examples and case studies
• Key concepts and terminologies

Risk Identification and Assessment

• Types of security risks (physical, cyber, operational, etc.)
• Risk assessment methodologies and tools
• Practical exercises in risk identification and assessment

Day 2: Crisis Management Planning

Crisis Management Frameworks

• Overview of crisis management frameworks (e.g., NIST, ISO, COBIT)
• Crisis management life cycle
• Components of an effective crisis management plan

Developing Crisis Management Plans

• Step-by-step development of a crisis management plan
• Involving stakeholders in the planning process
• Case study analysis and group work on plan development

Day 3: Crisis Response and Communication

Crisis Response Strategies

• Incident response planning
• Real-time crisis management techniques
• Coordination with law enforcement and emergency services

Crisis Communication

• Principles of effective crisis communication
• Developing a crisis communication plan
• Role-playing exercises in stakeholder communication and public relations

Day 4: Business Continuity and Cybersecurity

Business Continuity and Disaster Recovery

• Business continuity planning fundamentals
• Disaster recovery strategies
• Practical exercises on ensuring operational resilience

Cybersecurity Crisis Management

• Unique aspects of cybersecurity crises
• Cyber incident response planning
• Handling data breaches and cyber attacks
• Coordination with IT and cybersecurity teams

Day 5: Evaluation and Practical Exercises

Post-Crisis Evaluation

• Post-crisis evaluation and analysis
• Performance metrics and key performance indicators (KPIs)
• Continuous improvement strategies