Course Objectives:
Understand the fundamentals of security crisis management.
Identify and assess potential security risks.
Develop and implement effective crisis management plans.
Coordinate response efforts and communicate effectively during crises.
Evaluate crisis management strategies and improve plans.
Course Outlines:
Day-1
Introduction and Risk Assessment
- Introduction to Security Crisis Management
- Definition and scope of security crisis management
- Historical examples and case studies
- Key concepts and terminologies
Risk Identification and Assessment
- Types of security risks (physical, cyber, operational, etc.)
- Risk assessment methodologies and tools
- Practical exercises in risk identification and assessment
Day-2
Crisis Management Planning
Crisis Management Frameworks
- Overview of crisis management frameworks (e.g., NIST, ISO, COBIT)
- Crisis management life cycle
- Components of an effective crisis management plan
Developing Crisis Management Plans
- Step-by-step development of a crisis management plan
- Involving stakeholders in the planning process
- Case study analysis and group work on plan development
Day-3
Crisis Response and Communication
Crisis Response Strategies
- Incident response planning
- Real-time crisis management techniques
- Coordination with law enforcement and emergency services.
Crisis Communication
- Principles of effective crisis communication
- Developing a crisis communication plan
- Role-playing exercises in stakeholder communication and public relations.
Day-4
Business Continuity and Cybersecurity
Business Continuity and Disaster Recovery
- Business continuity planning fundamentals
- Disaster recovery strategies
- Practical exercises on ensuring operational resilience
Cybersecurity Crisis Management
- Unique aspects of cybersecurity crises
- Cyber incident response planning
- Handling data breaches and cyber attacks
- Coordination with IT and cybersecurity teams.
Day-5
Evaluation and Practical Exercises
Post-Crisis Evaluation
- Post-crisis evaluation and analysis
- Performance metrics and key performance indicators (KPIs)
- Continuous improvement strategies.